Utilities

Community Needs Assessment 2022-2023

This survey helps decide where funding is allocated.  Please take a few moments to fill the survey out.

https://www.surveymonkey.com/r/7ZKH2Y8-2022-2023CNA

 

Instructions for scheduling an appointment for heating assistance:

Call 1-800-927-1833
Press #9 to reach the automated scheduler
Listen to the program information
Press #1 for heating assistance
Press #2 to schedule an appointment and enter your 5 digit zip code
Press #1 for morning appointment
Press #2 for afternoon appointment
Follow the instructions about entering and social security number
Press #1 to record your name then press # and continue to follow instructions.
Wait for the CONFIRMATION Number at the end to get your appointment scheduled.
If you do not wait for the confirmation # your appointment WILL NOT be scheduled.
Press #4 at any time during the call to get a live operator help schedule your appointment.

Or your may schedule on line at https://app.capappointments.com/

“With my husband getting laid off we were finding it hard to pay our bills.  Thanks to Gateway’s assistance, we were able to get some help on our electric.  We will be forever grateful.”

 

 

 

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The Montgomery County LIHEAP Outreach office will be CLOSED on Friday May 19th 2023 & will REOPEN on Monday May 22nd 2023 @ 8:00 am.

Gateway Community Offices’ plan for serving clients and taking applications is as follows:

1. GCA will have the closed notice posted on Gateway Community Actions Facebook site & Website.

2. Front desk receptionist has been informed of closure. The receptionist will direct clients that are in need of LIHEAP services to the closest county outreach office in our five county region.

3. The physical address of that referred LIHEAP outreach office will also be given to the client.

Gateway Community Action
151 University Drive
West Liberty, KY 41472
1-800-927-1833 (one central number for all offices)
8:00 am-4:30 pm business hours

Low-Income Home Energy Assistance Program (LIHEAP) Spring Cooling

An enrollment period for LIHEAP Spring Subsidy Cooling Component will run from April 17 through June 2, 2023. The program is designed to help offset the cost of a household’s electric cost.

Applications will be accepted during the enrollment period, or until designated funds are depleted on a first come, first-serve basis. Income eligibility for the program is up to and including 130% of the Federal Poverty Guidelines. Benefits are paid directly to the electric vendor. Individuals should inquire and apply through their local Community Action Agency office.

The Spring Subsidy Cooling Component provides households one-time benefit ranging from $38 to $200 depending on income levels and housing category.

All applicants will be required to supply the following documentation at the time of application:

• Proof of Social Security Number or Permanent Residence card (Green Card) for each member of the household.
• Proof of all household’s (all members) income from the preceding month.
• Most current electric bill, statement from your landlord if electric is included in your rent, statement from utility company if you participate in a Pre-Pay Electric Program.
• The account number and name on the account for main heating fuel sources and electric bill.

Assistance received during previous LIHEAP components does not affect household’s eligibility.

Community Action Kentucky administers LIHEAP in partnership with the Kentucky Cabinet for Health and Family Services who receive the funding as a pass-through block grant from the U.S. Department of Health and Human Services.