MOCO Transit has empowered its drivers to refuse service to any passenger who is intoxicated, under the influence of drugs, or may be dangerous or disruptive. Drivers also have the right to remove people from the bus who are belligerent, rude, or refuse to follow agency policies or directions. If the driver believes a passenger poses a safety or health threat to themselves or others, the driver may contact dispatch or the police for assistance.

Passengers are not allowed to carry weapons on the vehicle. If a person has unreasonable personal hygiene, the agency director or transit coordinator may discuss the issue with the passenger and discuss corrective action that needs to be taken to continue riding the bus.